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FIRST OBSERVER FEATURES

TRAINING CENTER Our training program teaches every citizen how to be aware and alert of what's happening on their surroundings. This will enable us to learn what to do for unwanted situations, what to look for and how to report it properly to law enforcement officers.

CALL CENTER

Thank you for calling "First Observer", how may I help you?

This is the familiar greeting of "First Observer" trained specialists who serve as the first line of communication for all matters related to this anti-terrorism and security awareness program.

ISAC The Highway Information Sharing and Analysis Center (ISAC) serves as the analytical and communications focal point for TSP08. In close cooperation with DHS, intelligence and law enforcement agencies, the Highway ISAC, a team of well-trained and experienced transportation security professionals, collectively detect, assess, report, process, analyze, and respond to incidents which might pose a threat to national security.

TRAINING MODULES

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1

General Trucking and Motor Coach Training Module The basic course in the program. Points out national security situation and importance of the trucking industry to the economy and the nation. Raises awareness among the drivers to be aware of environs in plain view, to observe, assess and report suspicious activities. Points out relationships among the drivers, the call center, law enforcement, and the analysis center. Intended for all road professionals, but primarily drivers.

2

School Bus Training Module A carryover of the basic course, but intended for school bus drivers with specific routes. Added to the general aspects of the first course will be specifics on bus safety - morning checks and equipment inspection - and suspicious activity at scheduled stops and evasive protective actions to employ.

3

Refresher Training If you had prior training in School Bus Watch, Highway Watch, First Observer in another transportation domain, HM 232, a version of "Win Against TerrorismTM", or any recognized anti-terrorism awareness course, you are welcome to become a registered First Observer by taking this 8 minute Refresher and Transition course.

4

Law Enforcement Training Module This basic course of First Observer Program is designed for law enforcement personnel training. This module is delivered into 5 sections and takes only about 25mins to complete. It involves the program's Mission; law enforcements and truckers threats; how to assess and report them; and even sample cases where in First Observer program has helped in saving lives.

5

Cargo Training Module The Cargo Domain is one that we are concerned Terrorists might attempt to exploit to press home their attacks. This module teaches Cargo and Supply Chain Professionals how Terrorists might conduct an operation in this domain and how to report on the precursor activities we have an opportunity to observe.

6

CI / KR Training Module First Observer is about protecting our citizens and our critical transportation infrastructure. This module focuses on how those professionals working at Key Resources locations such, as Bridges, Tunnels, etc. can make a difference and help prevent Terrorist Attacks.

7

Hazmat Training Module Lots of good work is being done in the HAZMAT community regarding the requirements of HM-232 and other regulations. This module shows how the professionals in the HAZMAT community can have a reporting mechanism that puts together pieces of the Terrorist puzzle and helps us get out ahead of potential attacks using or Targeting HAZMAT.

8

Highway Workers Training Module Professionals working on our Highways everyday are well positioned to see things that just don't look right. This module will show Highway Workers how to observe, assess and report suspicious activity in their domain.

9

Ports Training Module First Observer addresses the Highway transportation professionals who access our nation's ports. It is hypothesized that our ports may be an avenue that Terrorists use to introduce weapons of Mass Destruction into the United States. This module talks about what to look for and what to report.

10

Truck Rental and Leasing Module The attack in Oklahoma City in 1995 was a nearly 5,000 pound bomb in a rental truck. The first World Trade Center attack used a rental truck as well. This module alerts the rental community on what to look for that might indicate a rental is in fact intended to be turned into a weapon and what to do about reporting on such possible concerns.

11

Parking Training Module The first attack on the World Trade Center in 1993 was pressed home through a parking facility. This module emphasizes the ability of Parking professionals to observe suspicious activity and help prevent Terrorist Attacks.

12

Operation Secure Transport The (Motor Coach/ OST) is a training module created by TSA to provide the Motor Coach industry with specific security, safety and awareness training. This course is intended to increase the awareness of Motor Coach operators, dispatchers, mechanics and other support personnel.

13

Food Defense The Food Defense module addresses security measures for operators or distributors in an effort to prevent intentional food contamination.
Persons are trained to become proactive in Observing, Assessing and Reporting activities that may prohibit a safe transport of food products to their various locations.